Last updated: October 27, 2026
Refund Policy
How refunds work for Clean Reader Plus and related paid unlocks processed through our payment provider.
One-time purchases
Clean Reader Plus is sold as a one-time license, not a subscription. Payment is handled by Creem (or another provider we designate on the checkout page).
When we grant refunds
We aim to be fair. We typically consider refunds when:
- You were charged in error (duplicate payment)
- The license key never activated due to a fault on our side
- You request a refund promptly after purchase (generally within 14 days) and the license has not been widely activated across many devices in bad faith
When refunds may be declined
- Requests long after purchase when the license has been actively used
- Chargebacks filed without contacting us first (we prefer to resolve directly)
- Abuse of activation limits or redistribution of license keys
How to request a refund
Email digapp.top@gmail.com with:
- Order / payment reference from Creem
- License key (or partial key) and purchase email if different
- A short reason for the request
Approved refunds are processed back through the original payment method; timing depends on the provider and your bank.
Free features
Free-tier features do not involve payment. Google Drive sync and local tools remain available without a Plus license as described on the pricing section.
Related
See also the Terms of Service and FAQ.